Frequently asked questions

At Field and Sons, LLC, we want you to be completely satisfied with your purchase. If you’ve had a change of heart or are not fully satisfied with a product, our return and exchange process is designed to be straightforward and hassle-free. We believe in building trust and giving our customers peace of mind, so you can shop with confidence. If you need additional information or assistance, please don’t hesitate to contact us — we’re happy to help.

Yes! All of our products are built to withstand the elements. We use 316 stainless steel hardware, hardwood, and military-grade 1000D Cordura fabric to ensure your chair lasts for years to come. While our products are extremely durable, we recommend taking care of your chair by not leaving it outside during storms or for extended periods. Like any outdoor item, prolonged exposure to the elements may cause normal wear and tear or the growth of mold. With proper care, your chair can provide a lifetime of enjoyment.

At Field and Sons, LLC, we take pride in handcrafting each of our products with care and attention to detail. Because every item is custom-built, please allow up to 6 weeks from the date your order is placed for delivery. Our goal is to create a high-quality product and get it to you as quickly as possible, without compromising craftsmanship.

Yes! All of our products at Field and Sons, LLC are handcrafted in the USA, with workshops in Virginia Beach, Virginia, and St. Augustine, Florida. We take pride in being at the forefront of handmade craftsmanship, ensuring every piece is built with care, quality, and attention to detail.

At Field and Sons, LLC, we build our products to last. Our chairs come in a variety of shapes and sizes, and each is designed to safely support up to 300 lbs. Exceeding this weight may affect the chair’s durability and is not recommended for prolonged use.